Preamble – Scope of our service
The website www.helionly.com, herafter called the “Website”, offers to his customers a booking service for helicopter charter transfers. Through this website, HeliOnly offers an online booking engine where helicopter airlines, hereafter called “the airline” can distribute their aircrafts, and where the website visitors can book a flight on those airlines. Booking through HeliOnly, the customer is engaged in a contractual agreement with the airline involved in the booking. When a customer is booking a helicopter flight, HeliOnly acts solely as an intermediary between the customer and the airline, transmitting the details of your booking to the airline, and sending you a confirmation email for and on behalf of the airline. When rendering our services, the information that we disclose is based on the information provided to us by airlines. Our services are made available for a private and non-commercial use only. Therefore, you are not allowed to re-sell, use, deep-link, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
Those terms & conditions of use are concluded between HeliOnly, SAS HeliOnly, capital 7500€, 125 Rue Plateau Callisté Entrée A, 06700 Saint-Laurent-du-Var, SIREN 793 557 059 RCS Antibes, firstname.lastname@example.org , hereafter called HeliOnly and any natural or legal person who wants to proceed to a booking on the website www.helionly.com, hereafter called the Customer. The mere fact of validating a booking involves the general commitment of the Customer to the terms and conditions of use of HeliOnly. Any change that could occur in those terms and conditions will be visible on the website.
Use of the website
The customer states that he is of legal age (at least 18 years old) and have the legal capacity and authorizations to conclude this contract and use the website according to the legal provision and according to the provision of these terms and conditions that he totally understands and accepts. The customer accepts to bear the full financial responsibility and liability for any use of the website to HeliOnly. Furthermore, the customer states that all information provided to have access to the website and to use it are full and correct and he makes the commitment to keep it up-to-date. The website is for personal use of the customer only, he is the only one allowed to make copies of the travel itinerary for personal use only. The customer agrees not to use the website for any illegal or prohibited purpose. HeliOnly reserves the right, at any time and without prior notice, to deny in its sole discretion any user access to the website.
Reservation and conclusion of the contract
As the customer accepts the booking process, the contract is concluded through the electronic validation and the sending of the booking details to the airline. The following contact details are transmitted to the airline: - First Name - Last Name - Billing address - Email address - Mobile phone number - Credit card number and its expiry date The contract is effective once the airline has confirmed to HeliOnly that the booking is confirmed. HeliOnly will confirm the booking and its payment through an email sent to the customer. The booking is valid as soon as the delivery confirmation is sent to the customer.
Price and terms of payment
The prices are expressed in the airline currency, all taxes included. The VAT Rate is the one which is in effect on the day the order is accepted. Prices appearing on the website may be revised according to the airline. No changes to the price can be made after the booking has been confirmed to the Customer. Prices will be charged by the airline on the basis of the price in force at the time the order is received. The reservations will be effective providing the payee’s credit card details to the airline. HeliOnly will send your credit card information directly to the airline, at which point your booking is made. HeliOnly will not charge your credit card. The reservation validated will be effective when the airline will have accepted the payment. The customer fills in a form with the number and expiry date of his credit card. The airline will charge the customer’s credit card according to his own terms and conditions. As each airline has its own payment process, the payment information will be specified during the booking process and noticed on his booking confirmation. The customer undertakes to use personally his own credit card. In the event of fraudulent use of your credit card, HeliOnly shall in no circumstances incur liability. In case of insolvency, the booking will be automatically cancelled and the customer will be informed of that by email. The customer will navigate on a 100% secure website thanks to SSL certificate. All the provided details will be crypted thanks to the combination of SSL certificate and PHP Credit card system. A Secure Socket Layer (SSL) is the first line of defense against online intruders. The GeoTrust QuickSSL Premium Dedicated SSL Certificate provides for a safe exchange of information over the Internet. Provided by GeoTrust, leaders in online identity and trust services, the QuickSSL Premium Certificate activates the browser's "lock" icon and assures online visitors that confidential information cannot be intercepted by anyone other than the intended recipients. GeoTrust also provides HeliOnly with a Smart Seal, assuring online visitors that they will receive the highest level of encryption possible. The transmission of personal datas will be made through www.helionly.com directly to the selected airline. Datas will be secured thanks to those two protocols. HeliOnly do not charge the customer’s credit card. The customer directly pay the airline for the transfer he booked on www.helionly.com.
Cancellation or booking modification made by customer
By making a reservation with an airline, you accept and agree to the relevant cancellation and no-show policy of that airline. The general cancellation and no-show policy of each airline provider is made available on our website during the reservation procedure and in the confirmation email. Please note that every cancellation made by you will result in a penalty of 10% of the total amount of the booking. If you would like to review, adjust or cancel your reservation, please use your confirmation number on “My Booking” or contact us at email@example.com . Please note that you may be charged for your cancellation in accordance with the airline’s cancellation and no-show policy. We recommend that you read the cancellation and no-show policy of the airline carefully prior to making your reservation.
Cancellation or booking modification made by the airline
In addition to Force Majeure cases, the airline will be free to cancel or modify the flight. Duration given are estimates only and can be modified depending on weather conditions. Force majeure shall relieve the airline of all obligations towards buyer/customer. Force majeure shall exist in case of such occurrences and situations which have a very apparent an immediate influence on the airline, such as: serious disturbances in the production process, riot, epidemics, fire traffic jam, labour strike, exclusion, loss or damage during transport, casualties or illness of employees, import restrictions or other restrictions imposed by the government, etc.. The airline shall be relieved of her obligations regardless if the force majeure occurred in her own company, or where so ever, such as in companies of ancillary suppliers, transporters, wholesalers, etc.. In case the execution of the contract should be prevented through force majeure, the airline shall be liable, without judicial intervention, either to suspend the execution of the contract, or to cancel the contract wholly or partly, such to be judged by the decision of the airline taken in this respect, in writing. The airline will use its best endeavours to honour the booking or to propose to the customer an alternative. Failing that, the airline will refund the total amount of the booking on the customer’s credit card.
The airline is fully responsible towards the customer for the respect of schedules. HeliOnly’s responsibility would not be liable. The captain is the only one to decide and responsible for his flight and for the helicopter that he pilots. For safety reasons, he can decide to modify or to cancel a flight. The captain is also free to decide to deny boarding to some passengers.
Some restrictions on liquids and dangerous substances in aircraft cabins are enacted by Civil Aviation Authority. Those restrictions are noticed on your booking confirmation. You can also have a look at it here. Moreover, HeliOnly requires a commitment to respect the number of luggage limit described during the booking process and on your booking confirmation. In case of non-respect of those conditions, the airline reserves the right to deny passengers or their luggage. If you need to carry on extra luggages, please request a quote at firstname.lastname@example.org .
Only dogs or cats may have access on board and under certain safety conditions. Please contact us at email@example.com for more details. The pilot reserves the right to deny access onboard to any pet if they deem necessary.
Private Car Service
When a car service is included in the booking, this service includes only one car transfer from your place of stay to/from the take off/landing place. If you need extra car service, request a quote at firstname.lastname@example.org . To get that service, please fill out the form with an exact address and exact mobile phone number. Failing that, your helicopter service could be delayed, with no refund.
Saint-Tropez area includes Saint-Tropez, Grimaud heliport, Ramatuelle, Gassin, Cogolin and Saint-Tropez airport. You can be drop on/off at any of those places without notice. The decision to take off / land at any of those places will be made in last minute by the pilot.
Right of withdrawal
According to articles L 121-20-2 et L 121-20-4, the right of withdrawal does not apply to some distance selling and to transportation.
Data protection and freedom of information
According to the law 78-17 of 6 Janvier 1978, the requested personal data are necessary for processing of the reservation. The processing of information collected through the website has been declared to CNIL (National Commission for Information Technologies and Liberties). According to national and European regulations currently in force, the customer has the right to permanently access, modify, correct or oppose his private data.
The site contents are the property of HeliOnly and his partners, are protected under French and international laws concerning intellectual property and copyright. Total or partial reproduction of said contents from the website without the express authorization of the internet website operator is prohibited and may constitute an infringement of trade mark rights.
Precontractual information – Customer acceptance
The customer acknowledges being fully informed of these General Sales Conditions and of all information referred to into Article L 121-19 of the French Consumer Code, and especially : - The key features of proposed services, to an extent appropriate to the medium and the service; - The identity of the trader SAS HeliOnly, Capital 7500€, 125 Rue Plateau Callisté Entrée A, 06700 Saint-Laurent-du-Var, SIREN 793 557 059 RCS Antibes, email@example.com ; - The total price of services, all taxes included - Where appropriate, the amount and terms of payment, the date of scheduled execution of the flight and the complaint handling policy - The duration of the contract where applicable or if the contract is open-ended, the conditions for terminating the contract.
Applicable law – Language
The original French version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. The French version is available here or upon request at firstname.lastname@example.org .
In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the French version and any other language version of these terms and conditions, the French language version to the extent permitted by law shall apply, prevail and be conclusive. The French version is available on our website here lien vers pdf français or shall be sent to you upon your written request at email@example.com .